Shipping Policy for VIPPariz

Effective Date: December 26, 2024

At VIPPariz, we are committed to providing a smooth, fast, and reliable shipping experience for all of our customers. This Shipping Policy outlines the shipping options available, the time frames for delivery, costs, and important details regarding order processing, shipping, and delivery.

By purchasing from vippariz.com, you agree to the terms and conditions outlined in this policy. We recommend reviewing this policy before completing your order to ensure a clear understanding of our shipping procedures.

1. Order Processing Time

Orders placed on vippariz.com are typically processed within 1-2 business days from the time the order is confirmed. Processing times may vary depending on the volume of orders, availability of items, or custom requests. Orders are not shipped or delivered on weekends or holidays.

  • Business Days: Monday through Friday (excluding federal holidays in the United States).
  • Order Confirmation: You will receive an email confirmation once your order has been placed successfully. A tracking number will be provided once your order has shipped.

2. Shipping Options

We offer a range of shipping methods to cater to the needs of our customers. The available shipping options for your order will be displayed during the checkout process.

  • Standard Shipping: This option provides the most cost-effective delivery, with a typical delivery time of 5-7 business days (depending on your location within the U.S.).
  • Expedited Shipping: For faster delivery, we offer expedited shipping options with delivery in 2-4 business days.
  • Priority Shipping: This service offers next-day or 2-day delivery for those requiring fast and urgent shipping.
  • International Shipping: We ship to select countries outside the U.S. Shipping times and costs for international orders will vary based on the destination and shipping method chosen.

3. Shipping Costs

Shipping costs are calculated based on the shipping method, the weight of the items, and your shipping address. The total shipping cost will be displayed during checkout before you complete your purchase.

  • Free Shipping: VIPPariz offers free standard shipping on all orders over a specified minimum order value. This offer may vary based on promotional events or geographical location.
  • Flat Rate Shipping: For some regions, we offer a flat rate for shipping. The cost will be shown during checkout.
  • Additional Charges: If your order is exceptionally heavy or bulky, there may be additional shipping fees, which will be communicated to you before processing.

4. Shipping Restrictions

  • PO Boxes: We do not ship to PO Boxes. A physical address is required for all deliveries.
  • International Orders: International shipping is available for select countries. Any applicable customs fees, taxes, and duties will be the responsibility of the customer.
  • Restricted Locations: We are unable to ship to certain locations due to shipping regulations. If this affects your order, you will be notified during checkout.

5. Order Tracking

Once your order has been shipped, we will send you an email containing tracking information. You can use the tracking number to check the status and location of your package via the carrier’s website. If you encounter any issues with tracking or delivery, please contact our customer service team for assistance.

6. Delivery Times

  • Domestic Orders: Delivery times vary depending on the shipping method selected and the destination of your order. On average, standard shipping within the U.S. takes 5-7 business days. Expedited shipping can deliver in as little as 2-4 business days.
  • International Orders: Delivery times for international orders vary by destination country and chosen shipping method. Please allow additional time for customs processing. International shipments typically take between 7-21 business days.

7. Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. VIPPariz is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information. If you notice an error in the address after placing your order, please contact us immediately to update the details before shipment.

8. Damaged or Lost Shipments

We take extra care in packing and shipping your orders. However, if your package is lost, stolen, or arrives damaged, please contact us immediately at info@vippariz.com or call (252) 728-6402.

  • Damaged Packages: If you receive a damaged item, please report it within 48 hours of delivery, providing photos of the damage. We will work with you to resolve the issue promptly.
  • Lost Packages: If your package is marked as delivered but is not received, please contact us within 5 business days for assistance. We will work with the carrier to investigate and resolve the issue.

9. Customs Duties and Taxes (for International Orders)

For international orders, you may be subject to import duties, taxes, and customs charges that are levied once the package reaches your country. These charges are your responsibility, and they vary by country. Please check with your local customs office to determine what additional costs may apply.

10. Returns and Exchanges

Please refer to our Refund and Return Policy for information about returning products, including those affected by shipping issues. Items that are damaged in transit may be eligible for an exchange or refund, subject to our return policy terms.

11. Customer Service and Support

If you have any questions or concerns regarding shipping, please feel free to contact our customer support team:

Our customer service team is available Monday through Friday during business hours to assist with tracking, lost packages, shipping inquiries, or any other shipping-related issues.