Terms and Conditions
Effective Date: March 28, 2025

These Terms and Conditions govern the use of VIPPARIZ‘s website (https://vippariz.com/). By accessing or using our website and purchasing products from us, you agree to comply with these Terms and Conditions, including any updates made to them. If you do not agree with these Terms and Conditions, you must not use our website or purchase products from us.

1. General Terms

  • Website Access: By accessing this website, you agree to use the site solely for lawful purposes and in accordance with these Terms and Conditions. You must not use the site to conduct any unlawful activity or engage in any activity that may damage or disrupt the website’s functionality.

  • Eligibility: You must be at least 18 years old or have the legal capacity to enter into a contract to use our website and make purchases.

2. Product Information and Availability

  • Product Listings: We make every effort to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all product information is complete or error-free.

  • Stock Availability: All products are subject to availability. If an item becomes out of stock after you place your order, we will notify you and offer alternatives or a full refund if the product cannot be shipped in a timely manner.

3. Pricing and Payments

  • Prices: All product prices are listed in VND (Vietnamese Dong) or other applicable currencies depending on your location. Prices may change without prior notice due to promotions or market fluctuations.

  • Payment Methods: We accept secure payment methods, including credit/debit cards, PayPal, and other payment gateways. You are responsible for ensuring that the payment method you provide is valid and accurate.

4. Order Process

  • Placing an Order: Once you’ve added items to your cart and provided necessary information, you can place your order by following the checkout process. You will receive an email confirming the details of your order, including pricing, product, and estimated delivery time.

  • Order Confirmation: Upon receiving your order, we will send you an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it. We reserve the right to cancel or refuse any order at our discretion.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options for domestic and international deliveries. Shipping costs will be calculated based on your delivery address and chosen shipping method.

  • Delivery Times: Estimated delivery times will be provided at checkout. However, please note that delivery times are not guaranteed and can be affected by external factors such as weather conditions or customs procedures.

  • Shipping Responsibility: Once the products are shipped, the risk of loss or damage is transferred to you. We are not responsible for any delays caused by third-party couriers.

6. Returns and Refunds

  • Returns Policy: Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return. Products must meet the return criteria in order to be eligible for a return or exchange.

  • Refunds: If eligible for a refund, we will process your refund within 7-10 business days after we receive the returned product. Refunds will be issued to the original payment method used at the time of purchase.

  • Damaged or Defective Products: If you receive a damaged or defective product, contact us immediately for assistance. We will arrange for a return, replacement, or refund based on the situation.

7. User Account

  • Account Creation: You may be required to create an account on our website to complete purchases or access certain features. You agree to provide accurate and up-to-date information when creating your account.

  • Account Security: You are responsible for maintaining the confidentiality of your account details, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.

8. Intellectual Property

  • Copyright: All content on our website, including product images, descriptions, text, logos, and design, is protected by copyright laws and belongs to VIPPARIZ or its licensors. You may not use, reproduce, or distribute any part of the website’s content without permission.

  • Trademarks: VIPPARIZ and other trademarks used on our site are the property of VIPPARIZ and are protected by trademark laws.

9. Limitation of Liability

  • Website Use: You agree to use our website at your own risk. We do not guarantee that our website will be free of errors, bugs, or interruptions. We are not liable for any losses, damages, or expenses incurred due to website issues.

  • Product Liability: Our liability is limited to the amount paid for the product, and we are not liable for any indirect, incidental, or consequential damages arising from the use of the products purchased.

10. Privacy and Data Protection

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using our website, you agree to the practices described in the Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Vietnam. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Ho Chi Minh City, Vietnam.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. If we make significant changes, we will post the updated version on this page with a revised effective date. Please check this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions regarding these Terms and Conditions or need assistance, please contact us at:

VIPPARIZ
Street: Ha Noi Highway, Hiep Phu Ward, Dist. 9, Ho Chi Minh City
Phone number: (84-8) 8219856
Email: hungvuhuong@gmail.com
Website: https://vippariz.com/