Payment Policy

Effective Date: January 3, 2025

At VIPPariz, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy ensures that your transactions are processed efficiently and with the highest level of security. Please take a moment to review our payment terms and how we handle your payment details.

1. Accepted Payment Methods

We believe in offering you multiple, convenient options for payment, so you can choose the method that best suits your preferences. Currently, we accept the following payment options:

      • Credit and Debit Cards:
        We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. Simply enter your card details at checkout, and your payment will be processed securely.

      • PayPal:
        For those who prefer not to share card details, we provide the option to pay via PayPal, offering a secure and quick transaction experience.

      • Apple Pay & Google Pay:
        For users who are always on the go, we offer Apple Pay and Google Pay for seamless mobile payments. With just a tap, you can complete your purchase securely.

      • Gift Cards and Store Credit:
        We also offer VIPPariz gift cards and store credit, which you can use for all purchases on our website. Gift cards make for an excellent gift, or they can be used on your next purchase!

2. Payment Security

Your security is our top priority. That’s why we employ SSL encryption technology to safeguard your payment details. Our payment gateways are compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your financial information is handled with the utmost care.

      • Encryption: All transactions made on our website are encrypted to ensure the protection of your sensitive data.
      • Fraud Prevention: To keep your account safe, we utilize cutting-edge fraud detection tools that continuously monitor transactions for suspicious activity.

3. Order Confirmation & Authorization

Once your order is placed, we will immediately start processing it. Here’s what happens next:

      • Authorization: Your payment will be authorized at the time of purchase to ensure that the funds are available.
      • Confirmation Email: Upon successful payment, you will receive an order confirmation email with all the details of your purchase.
      • Payment Processing: If there are any issues with payment authorization (e.g., insufficient funds or incorrect card details), we will notify you right away to resolve the issue.

Important Note: While we make every effort to process payments promptly, please be aware that occasionally, there may be a slight delay with certain payment methods due to processing time.

4. Payment Declines & Errors

If your payment is declined, we will notify you immediately, and you can retry the transaction using a different method. Here are a few reasons why this may happen:

      • Incorrect Payment Information: Double-check that your card details are entered correctly.
      • Insufficient Funds: Ensure that there is enough balance or credit on your card or account.
      • Bank Security Measures: Sometimes, your bank or credit card provider may block the transaction for security reasons. In this case, please contact them directly.

5. Payment for International Orders

Currently, we offer shipping within the United States only, but we are actively working on expanding our services internationally. If you’re ordering from outside the U.S., your payment will still be processed in U.S. dollars (USD).

      • Currency Conversion: If you’re using a non-U.S. payment method, please be aware that currency conversion fees may apply, depending on your bank or payment provider.
      • Duties and Taxes: International customers should check with local authorities for information regarding import duties and taxes. These fees are the responsibility of the customer.

6. Payment Assistance

If you have any trouble with payments or need additional assistance, our customer service team is here to help. We offer live chat, email support, and phone support to answer any payment-related questions you may have.

      • Live Chat: Available 9 AM – 6 PM EST, Monday through Friday.
      • Email: info@vippariz.com
      • Phone: (252) 728-6402

7. Changing or Updating Payment Methods

If you need to change or update your payment details after placing your order, please reach out to us immediately. We will do our best to accommodate any changes before the order is shipped. Once the order is processed, it may not be possible to change payment methods.

8. Refunds and Payment Adjustments

If for any reason you need a refund (e.g., a return or order cancellation), it will be processed back to your original payment method. Please refer to our Refund and Returns Policy for more details on how this process works.

      • Refund Processing Time: Refunds typically take 5-7 business days to process. The time it takes for the funds to appear in your account will depend on your payment method and financial institution.

9. Fraud Prevention

To protect both you and VIPPariz from fraudulent transactions, we may request additional information or verification if a transaction appears suspicious. This may include providing proof of identity, address, or other details to confirm your purchase.

      • Verification: If we suspect fraud, we reserve the right to cancel your order and issue a full refund.

10. Contact Us

If you have any questions regarding payments or need help with your transaction, our customer service team is available to assist you:

We’re here to help you have a seamless, safe, and enjoyable shopping experience!

This Payment Policy was last updated on January 3, 2025.